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My daughter's Lego blind box was missing pieces.

Send the bot photos of an incomplete product box and let it work out the set and missing parts, then run the support live chat until a replacement is ordered.

For

A product arrived incomplete and support chat is a chore.

When you're done

A replacement order and a recap with the chat transcript.

How

  1. 01

    Photograph the box codes and contents and send them to the bot.

  2. 02

    Let it identify the set and list the missing part numbers.

  3. 03

    Ask it to open the brand's live chat and reach a human agent.

  4. 04

    When the agent asks for personal details, the bot checks with you first.

  5. 05

    Get a recap with the confirmation, photos, and transcript.

Notes

What's good: it read the codes and corrected the author's own mistakes. The catch: answer quickly when it pings you. The chat almost timed out waiting.

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