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My @bot assistant handled my HVAC emergency.
When online booking breaks, have the bot call to book a same-day repair, confirm it, and research the upsell before the tech arrives.
For
Your heating or cooling broke.
When you're done
A same-day visit and questions ready for the tech.
How
- 01
Ask the bot to book a repair. If online booking fails, have it call.
- 02
Have it confirm the appointment the next morning.
- 03
Ask it to research any plan the tech pitches and check your warranty rules.
- 04
Have it write questions for you to ask.
Notes
What's good: you walk in informed, and in the post a fee was waived. The catch: phone calls need the bot's calling feature set up.
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