Living FAQ
Every morning, new questions from calls merge into the FAQ. Duplicates collapse. Answers that fight the shipped page get flagged.
For
The same questions keep showing up on calls. The answers live in too many places.
When you're done
A morning update. New questions come in. Duplicates merge. Fights with the public answer get flagged.
How
- 01 Stand up a living-FAQ bot.
Connect the call tool and the FAQ page you already have.
- 02 Seed it with questions you already answer every day.
With no seed, week one it will only copy near-duplicate phrasings.
- 03 Run it every morning.
Add new questions. Merge duplicates. Flag answers that contradict the shipped page.
- 04 Watch the merges for a week.
Then lock it as a morning brief. It only flags the fight. You pick which answer is right.
Notes
What's good: it merges questions and catches contradictions, instead of pasting every call note into a doc. The catch: a shaky merge can crush two answers into one wrong one, and a bad public page goes live.
Prompt
Set up a new bot for me that runs every morning. Walk me through connecting Gong and the Notion FAQ page, then configure it: add the new questions people asked on calls, merge duplicates, and flag answers that contradict what we shipped. Ask me to seed it with the questions we already answer daily, let me watch the merge behaviour for a week, then save it.
原文 https://botdirectory.ai/bots/living-faq/
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